Student Handbook


The Student Handbook (54 page pdf) to is a resource for students and staff to address commonly asked questions about:

  • ASPA’s Organisation
  • Vision, Mission and Strategic
  • Code of conduct

  • Privacy Responsibilities and Expectations

  • Access and Equal Opportunity

  • Advertising Policy and Procedure

  • Assessment Policy and Procedure

  • Continuous Improvement policy

  • Customer Complaints, Grievances and Appeals

  • Financial Management Policy

  • Freedom of Information Policy

  • Issuing AQF Qualifications and Statements of Attainment

  • Occupational Health and Safety Policy

  • Recognition of Qualifications Policy and Procedure

  • Records Management Procedure

  • Recruitment Policy

  • Risk Management Procedure

  • Validation of Assessment Strategies

  • Version Control Policy and Procedure


Questions about:

  • Access to Results

  • Study help

  • Welfare guides

  • Support Systems

  • Fees and Refunds

  • Orientation and Induction

  • Newsletters, and

  • Library resources

are addressed elsewhere on the site via the site menu on the left.