.

 

Evidence 1.1

 

a) The RTO must keep written policies and procedures for ensuring quality training and assessment consistent with its scope of registration and scale of operations.
 
How ASPA has a wide range of policies and procedures which refer directly to this Standard
When Ongoing
By Whom
  • President
  • Vice Presidents
  • ASPA Management Team
  • Course Directors
  • RTO/VET Coordinator
Where/How Student complaints, grievances and appeals policies and procedures (refer standard 1.5)
Risk identification and management procedures (refer standard 1.8)
Continuous improvement procedures (refer standard 1.10)
Refund policy (refer standard 3.5)
Administration and records management procedures (refer standard 4 .1)
Certification of Financial Audits (refer standard 3.2)
Version control procedures (refer standard 4.3)
Mutual recognition policies and procedures (refer standard 5.1)
Access and equity policies and procedures (refer standard 6.1)
Client selection, enrolment and induction/orientation (refer standard 6.3)Recruitment, induction and ongoing development of staff delivering VET (refer standard 7.1 and standard 7.3)
Competency in delivery and assessment standard 8.1
Strategies for learning and assessment standard 9
  • Newsletters
  • Program Guides
  • Enrolment Forms
  • ASPA website/intranet
  • Professional development
  • Teaching and Learning Guides
  • Student Information (online)
  • Administrative Handbook

b) The Chief Executive must ensure that the policies and procedures are circulated, understood and implemented consistently throughout the RTO.

 

How ASPA utilises a variety of communication methods to disseminate RTO policies and procedures
When Ongoing
By Whom
  • President
  • Vice President Education
  • ASPA Management Team
  • VET Course Directors
  • RTO/VET Coordinator
Where/How
  • ASPA self-assessment report/annual internal RTO audit report
  • Staff induction material outlining policy and procedures
  • Minutes of appropriate meetings (for example: Medical Council / Board)
  • Training website/intranet
  • Staff and student handbooks
  • Asparations Newsletters
  • Staff Newsletters
  • ASPA Website
  • Professional development
  • Teaching and Learning Coaches