Handbook

The Student Handbook (54 page pdf) to is a resource for students and staff to address commonly asked questions about:

• ASPA's Organisation
• Vision, Mission and Strategic

• Code of conduct

• Privacy Responsibilities and Expectations

• Access and Equal Opportunity

• Advertising Policy and Procedure

• Assessment Policy and Procedure

• Continuous Improvement policy

• Customer Complaints, Grievances and Appeals

• Financial Management Policy

• Freedom of Information Policy

• Issuing AQF Qualifications and Statements of Attainment

• Occupational Health and Safety Policy

• Recognition of Qualifications Policy and Procedure

• Records Management Procedure

• Recruitment Policy

• Risk Management Procedure

• Validation of Assessment Strategies

• Version Control Policy and Procedure

Questions about:

• Access to Results

• Study help

• Welfare guides

• Support Systems

• Fees and Refunds

• Orientation and Induction

• Newsletters, and

• Library resources

are addressed elsewhere on the site.