Policies

Apart from the policies available in pdf format below (new 2011 updates), ASPA provides guidance to students, administrators and instructors on the following (see menu on left)

ASPA Training has policies in place to meet the needs of the organisation and to ensure that a quality training product is delivered. These polices include:

Access and Equity policy	Marketing authorisation
Audit schedule form	Marketing materials checklist
Audit schedule planned notification	Marketing package form
Australian Qualifications framework	Marketing policy and procedure
Authority to release information	Notice of complaint concern
Backup procedure	Notification of change letter template
Backup schedule	Occupational Health & Safety
Business plan	OH&S checklist
CEO notification policy	Performance development workplan review
Certificate register	Planning review schedule
Change of Student enrolment details	Position description – Admin Officer
Client feedback survey	Position description – Trainer
Client provision services agreement	Position description – Training Director
Client track sheet	Pre-Training audit form
Code of Practice	Privacy policy
Collection and Analysis of Client feedback	Professional development log
Company Induction manual Trainer induction form	Program resources checklist
Complaints concerns and Appeals	Progression survey at 6 month stage of course
Compliance with Commonwealth legislation	Qualification grading categories
Compliance with relevant Commonwealth legislation	Qualifications procedure
Continuous improvement policy and procedure	Quality Assurance – moderation meeting
Contractors agreement	Recruitment selection procedure
Contractors agreement register	Refund of fees policy
Corrective action record	Request for refund
Corrective action register	Risk management audit report
Course roles and responsibilities	Risk management plan policy and procedure
Course progression survey	Risk managment plan
Declaration of confidentiality	RPL application form
Declaration of fit and proper	RPL assessment register
Effective financial Management procedures	RPL policy
Eligibility checklist	Sample validation exercise
Employee recruitment procedure	Staff development policy
Employment application form	Staff feedback survey
Equal opportunity policy	Staff leave request form
Ethical marketing and advertising permission register	Staff training development application form
Ethical marketing procedure	Statement of attainment register
Ethical marketing Certificate IV Healthcare	Statement of understanding
File note Record conversation	Student feedback survey
Financials (XLS)	Student handbook (1 Jan 2011)
Goal & properties chart (PPT)	Student induction guide
Incident Log report form	Student information release
Incident reporting policy	Traineeship information
Induction checkist – New staff	Traineeship information (2)
Induction manual – Office Administration	Trainer supervision
Induction process flowchart	Trainers non conformance sheet
Induction process procedure	Trainers register
Intitial training session checklist	Validation assessment evidence cover sheet
Internal RTO audit (2010)	Validation assessment
Legislation update register	Version control procedure
Management review report	Version control register

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